Operations Supervisor

Responsibilities & Tasks:

• To assist the Depot Manager (DM) or National Operations Manager (NOM) to ensure all sites are correctly
• installed and maintained to a high standard, through audits, supervision, ad hoc observation of traffic
• Management sites relating to Traffic Management.
• If applicable deputise for DM or NOM in periods of absence planned such as holiday or unplanned such as sickness.
• To assist DM or NOM with daily planning.
• Ensure the daily planner is accurate and planned as far ahead as practical.
• Ensure the overall running of the depot is efficient and in line with health and safety guidelines.
• Ensure the depot remains compliant with customer KPI’s
• Close out any client queries in a prompt and professional manner.
• Ensure the operation is managed as efficiently and economically as possible, managing spend on labour, purchases of equipment, consumable items and utilities.
• Ensure daily briefings and/or toolbox talks are given to all operatives and they are fully understood
• Manage all TM operatives, ensuring all RAMs and SOPs are understood and adhered to.
• Ensure all operatives have and are wearing full compliant PPE/Uniform.
• Ensure all vehicles are kept in a presentable and roadworthy condition. Ensure all vehicle defect and plant
• forms on the is completed and address any non-conformance to ensure DTM Prime KPI statistics
• are adhered to.
• Ensure all company paperwork is returned and filled out to a high eligible standard.
• Ensure all agency operatives are on site, inducted and filling in the correct digital paperwork.
• Assist the National Operations Manager to collate weekly performance/financial reports as required.
• Regular (minimum monthly) depot walk throughs ensuring housekeeping is to a high standard, increasing frequency where standards are below required expectations.
• To carry out a minimum of 1 site visit per week and 2 operative audits to ensure DTM Prime KPI statistics are adhered to.
• Ensure 24/7 call out service is always available via the Rota system
• Ensure daily briefings are given to all operatives and they are fully understood
• Ensure all vehicles are loaded and unload vehicles as and when requested, adhering to all RAMS and SSOW’s
• Drive all Company vehicles in a professional and competent manner, adhering to the Highway Code and all road traffic regulations. You are driving a liveried Company vehicle which means your driving standards, behaviours and actions whilst driving affect the Company’s reputation.

Qualifications:

Sector Scheme 12d M1,M2, M5, M6 – M3 desirable

Full Driving License

Technical Skills & Experience: 

• Experience in supervising a large traffic management scheme.
• Experience in all aspects of 12D traffic management
• Flexible/adaptable to cope with the variety of work and locations expected with the role.
• Able to work in reactive situations and fluctuating work volumes and depot resources.
• A good knowledge in all aspects of temporary traffic management covering sector scheme 12D (B desirable)
• Proven knowledge and experience of installing and operating multi-phase temporary traffic signal, and ability to maintain lane closures
• Ability to lead by example in respect of best practice and high standard traffic management practices.
• Self-driven, results-oriented, with a ‘can do’ attitude without compromising safety and/or compliance.